Answers to frequently asked questions, including tours & visits, capacity, wifi & A/V, charges, onsite staff, latest reservation time, holds, arriving early to set up & prep, minimum time, bringing in your own chef & florist, referrals, event planning & packages, rentals, glasses, tables, servers, ideas, and beverages (wine and beer - no liquor).
CAN I TAKE A TOUR?
When filling out the booking inquiry on our website, just check the Open House checkbox and we will add you to our email invite list. We try to have an Open House every one to two weeks at different times of day and days of the week to accommodate various schedules. If you've already booked an event and would like to come to an Open House, please use this form instead.
HOW MANY PEOPLE CAN I SEAT AT ONE LONG TABLE?
We can accommodate up to 30 people seated at one long table, which is angled to fit our room. If you have fewer than 30, we will adjust the length of the table as appropriate so that it feels just right for your group.
DO YOU HAVE WIFI OR OTHER TECHNICAL CAPABILITIES?
We include wifi, sound system hookup compatible with any 3.5mm headset jack (we have an iPhone adaptor), projector, and large screen.
HOW MAY I PREVENT ANY UNPREDICTABLE CHARGES ON MY FINAL BILL?
If you signed the Terms of Service, make sure you - or trustworthy representatives who are familiar with the rules - are onsite throughout the event. Charges listed on the Final Balance are based on the Terms of Service and are non-negotiable, but you are welcome to ask us if you need clarification on them. It is never our intention to “get” you with any charges and we make every effort to be clear and upfront about costs. To help you budget, costs usually listed on a Final Balance include:
Reservation cost including any overages
Beverage costs, if any
BYOB fees, if any
Event Assistance, if any
Coordination, if any
Yes; one or more staff members will be in the office during the reservation, and can help with equipment operations, supplies (foil, wrap, to-go containers, etc.), or taking a group photo! We will also ring guests in when they ring the doorbell, give a brief walkthrough of the facility, and generally monitor for safety during the event, but otherwise try to stay out of the way so you can make the most of your time here.
Will someone be here during the event in case I have a question?
No; that would be illegal.
DO YOU LIVE HERE?
Booking and Holds
WHEN IS THE LATEST I CAN STAY?
We accept reservations anytime from 6:00am to 11:30pm. Exceptions are possible for certain types of reservations, such as film and photo shoots - please inquire. Make sure to include load-in, any prep or setup time, and load-out time when booking your reservation.
CAN I JUST HOLD THE DATE IF I WANT TO THINK IT OVER?
Yes. Fill out the inquiry form on our website for the date and time you’d like, we will let you know the rate and availability and provide you with the form to hold the date for a maximum of 72 hours.
CAN I Come in early to set up and prep food?
When making your reservation, start at the time that you, your guests, your hired staff, or items for your event, and end at the time that all of the above will last leave. It all depends on what your event is like; for some, it takes an entire day or two for staff, chefs, and stylists to prepare and set up, and for others, making the food together is the main event.
CAN I BOOK FOR 1 OR 2 HOURS ONLY?
Our minimum reservation is 3 hours. Please inquire if you are doing a photography or film shoot and need fewer than 3 hours as special terms may apply for these specific instances.
Planning For Your Event
MAY I BRING MY OWN CHEF, STAFF, stylist, etc.?
Yes - just let us know who, so that if they contact us we know which event they’re talking about. To save time, please direct them to our parking and load in information. They can email us at firstname.lastname@example.org to sign up for our Open House notifications.
CAN YOU GIVE referrals OR PLAN MY EVENT FOR ME?
Yes and yes! If you need help finding a chef, caterer, cooking instructor, florist, sommelier, or photographer, we can point you in the right direction after you book. Or, if you would rather Cookhouse coordinate your event, see Packages.
DO I HAVE TO RENT glasses AND tables?
All of the basic serveware, cookware, flatware, and glassware, as well as furniture, custom setup, and cleanup, is included in your reservation of Cookhouse. Check out our equipment and ingredients list for specifics. If you have a certain theme for your event, need specific cooking equipment, or just want a larger variety of serveware, please see our available rental inventory.
WILL SOMEONE HELP ME DURING MY EVENT?
You may hire a Cookhouse Event Assistant to help load in, set the table, assist with decor, plate food, pour beverages, and tidy up during the event. Essentially, the EA can help you do anything except cook. We recommend inquiring for an EA at least 14 days in advance. Our staff will be in the office to assist during your event if you have a question (such as how to use the induction range or the A/V equipment).
I HAVE NO IDEA WHAT TO DO FOR MY EVENT. HELP!
See below sample ideas:
A multi-course dinner prepared onsite by a chef from a locally-celebrated restaurant, so your guests can watch the action in the kitchen
A cooking demonstration followed by small-plates or a seated dinner (great for larger groups)
A hands-on cooking class: you and your guests break into groups and make a three-course brunch, lunch, or dinner together
An optionally-interactive cooking class: the chef makes the meal, but you and your guests can help, or just drink and chat
An informative wine tasting class with heavy hors d'oeuvres and a blind tasting competition at the end to test your skills
A seated lunch or dinner prepared by a local chef, with wine pairings selected by a sommelier, and menu and wine descriptions provided for each course
A DIY workshop with a food stylist, photographer, or maker, learning new techniques or promoting a new book, product, or blog
Planning a bridal shower brunch? Check out this page for tips and helpful info.
How about a baby shower brunch? See this page instead.
(More pages to come!)
CAN I BRING MY OWN WINE OR BEER?
Yes. Our BYOB fee is $10 per 750ml of wine (that’s a standard bottle size) or 72oz of beer (that’s a standard six-pack), charged based on what you open onsite. If you bring 10 bottles of wine but only open and drink 7 bottles, feel free to take the 3 unopened bottles home with you. (Do not take opened bottles.)
If you would like to bring in a keg, please inquire in advance.
WHAT ABOUT LIQUOR?
Hard liquor is strictly not allowed on the premises. For cocktails before and after your event, Vesuvio is right downstairs! Also excellent are: Tosca Cafe across the street, Comstock Saloon half a block away, and about 15 other bars within a three-block radius.
WHAT IF I DON’T WANT TO BRING BEVERAGES TO MY EVENT?
We are stocked with wine, beer, and non-alcoholic beverages, chilled as appropriate before your event. The complete list, including wine tasting notes and prices, can be found here. If you have a few specific wines you’d like to have on hand for your event, such as Champagne for a toast or a particular Cab you’d like to pair with your meal, we recommend pre-ordering with us at least 14 days in advance - especially for white wines and bubblies so we can chill them as needed.